Frequently asked questions

Understanding Deregulation:

• What is energy deregulation?
  Energy deregulation is a process that allows for a competitive market in the supply of natural gas. Instead of relying solely on a single utility company, consumers can choose from various energy suppliers.
• How does deregulation impact my natural gas bill?
  In deregulated markets, your natural gas bill is typically divided into two parts: delivery (handled by the local utility) and supply (which you can choose from a competitive supplier). Competition among suppliers can potentially lead to lower prices and more options. 

Choosing a Supplier:

• What are my options for natural gas supply?
  Natural gas can be supplied by the default utility or a competitive natural gas supplier (also known as a marketer or retailer).
• What's the difference between a natural gas provider (supplier/marketer) and a natural gas broker?
  • Natural Gas Providers (Suppliers/Marketers): These companies purchase natural gas in bulk and sell it directly to customers in the retail market. They typically offer various plans with different pricing structures and contract terms.
  • Natural Gas Brokers: These act as intermediaries, negotiating with suppliers on your behalf to find better rates and contract terms. They work with a network of suppliers to provide a range of options.
• How do I choose a natural gas provider?
  Consider these factors:
  • Price and rate plans: Compare fixed vs. variable rates and any associated fees.
  • Contract terms: Understand the contract length and any cancellation penalties.
  • Call us and we help you :to select  a well-established, licensed suppliers with good customer service an thge best rate for your bussiness.
• How can I find out if a natural gas provider is licensed in my state?
  Check with your state utility commission or review information provided by the supplier. call us and we can provide you the information. 

Switching Providers:

• Will switching providers interrupt my natural gas service?
  No, switching providers is generally a seamless process that won't interrupt service. 

Understanding Bills and Pricing:

• What makes up my natural gas bill?
  A bill typically includes charges for natural gas commodity (supply), delivery/transportation, and any applicable taxes or fees.
• What's the difference between fixed and variable rates?
  • Fixed rates: The price per unit of natural gas remains constant for the contract's duration, providing stability but possibly missing out on price drops.
  • Variable rates: The price fluctuates based on market conditions, offering flexibility but also potential for price spikes.